Privacy Policy

Effective date: 20 June 2026

This Privacy Policy explains how SymbioFoundry handles personal information when you visit our website, contact us, or use information made available through our website.

1. Who we are

SymbioFoundry is operated from Wellington, New Zealand.

Privacy contact: symbiofoundry.nz@gmail.com
Mailing address: 295 Main Road, Tawa, Wellington 5028, New Zealand

2. Scope of this policy

This policy applies to the public SymbioFoundry website and general contact channels. Individual apps may have their own app-specific privacy policies. Where an app-specific policy applies, that policy should be read together with this policy.

3. Personal information we may collect

We aim to collect only the information needed to operate the website, respond to inquiries, and provide support.

Depending on how you interact with us, we may collect:

• your name or contact name, if you provide it;
• your email address, phone number, or other contact details, if you provide them;
• the content of messages, requests, or support inquiries you send to us;
• basic technical information generated by website hosting systems, such as IP address, browser type, device type, pages requested, timestamps, and error logs.

We do not intentionally collect sensitive personal information through the website. Please do not send sensitive information unless it is necessary for the request you are making.

4. How we use personal information

We may use personal information to:

• respond to inquiries and support requests;
• maintain business records;
• operate, secure, and improve the website;
• investigate technical issues, abuse, security concerns, or suspected misuse;
• comply with legal obligations.

We do not sell personal information.

5. Cookies, analytics, and tracking

At the time of this policy, the website is intended to operate without behavioural advertising or third-party advertising trackers.

If analytics, cookies, pixels, embedded media, or similar technologies are added later, this policy should be updated before or at the time those tools are enabled.

6. Sharing personal information

We may share personal information only where reasonably necessary for:

• website hosting, email, storage, security, or other service providers acting on our behalf;
• professional advisers, where appropriate;
• legal compliance, dispute resolution, or protection of rights, safety, and security;
• a business transfer or restructure, if applicable and lawful.

We require service providers to handle information consistently with the purpose for which it was provided and applicable privacy obligations.

7. Storage, security, and retention

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

We keep personal information only for as long as reasonably needed for the purpose for which it was collected, including support, recordkeeping, legal, accounting, or dispute-resolution purposes.

8. Access and correction

You may contact us to request access to, or correction of, personal information we hold about you. We may need to verify your identity before responding.

9. International users

Our website may be accessible from outside New Zealand. If you contact us from another country, your information may be processed in New Zealand and through service providers that may operate in other jurisdictions.

10. Links to other websites and services

Our website may link to third-party websites, app stores, payment processors, or services. Their privacy practices are governed by their own policies.

11. Changes to this policy

We may update this policy from time to time. The effective date above will show the date of the current version.

12. Contact

For privacy questions or requests, contact:

SymbioFoundry
Email: symbiofoundry.nz@gmail.com
Mailing address: 295 Main Road, Tawa, Wellington 5028, New Zealand